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| Download | 13 |
| Total Views | 57 |
| Stock | ∞ |
| File Size | 486.26 KB |
| File Type |  |
| Create Date | April 12, 2018 |
| Last Updated | October 27, 2018 |
Contract Options: 1-Year, *3-Year
Service Contract Description
- Annual Software Support
- Feature Enhancements & Bug Fixes
- Major Operating System Security Updates
- Technical Support
- Priority phone support (9 am to 5 pm, M-F, Non-Holiday)
- Standby, Remote Operations Support (2 scheduled instances per year; includes weekends)
- Unlimited email support
- Annual Return-to-Factory Calibration Service (Onsite/Place-of-Performance options are available)
- 7-point DC calibration for all ADC/DAC channels. Includes an update to the DC calibrations scale factors with different sampling frequencies.
- Update calibration files
- Calibration report issued
- Recording Unit Preventative Maintenance (ADC and DAC cards not included in this service; spare ADC and DAC cards are recommended for purchase)
- Windows or Linux Operating System and File System inspection and clean-up
- Mainboard, NIC(s), and RAID controller
- *Automatic consumables replacement; including SSDs/HDDs, video adapter, cooling fans, and power supply (3-Year contract purchase is required)
- Preventive maintenance report issued
- Reduced Service Rates
- Discounted 30% less than price-book