Software Support & Warranty Program for
Network Recorders

Contract Options: 1-Year, *3-Year

Associated only with our Network Recorders, such as:

Coverage Description

  • Annual Software Support
    • Feature Enhancements & Bug Fixes
    • Major Operating System Security Updates
  • Technical Support
    • Priority phone support (9 am to 5 pm Mountain Time, M-F, Non-Holiday)
    • Unlimited email support
  • Recording Unit Extended Warranty Coverage
    • Windows Operating System and File System
    • Major Components
    • Automatic consumables replacement; including SSDs/HDDs, video adapter, cooling fans, and power supply
      (3-Year contract purchase is required)
  • Reduced Service Rates