What Is ASIS℠?
ASIS (Annual Software and Interface Support) is Daqscribe’s premium software maintenance and support program that covers all software in the Daqscribe nStudio product suite. It is a subscription service designed to maintain lifecycle continuity, security, and optimal product performance for customer installations worldwide, including “air-gapped” and other secure environments. The service also provides close support for engineers in implementing the Interface Control Document (ICD), performing command-line interface (CLI) tasks, and developing automated scripts for Daqscribe hardware platforms.
Why Choose ASIS℠?
- Enhanced Lifecycle Support: Scheduled software updates include feature enhancements and performance improvements.
- Priority Support: Direct, priority access to Daqscribe technical and systems engineering staff.
- Dedicated Support Portal: Project-level access to a dedicated Jira® customer portal for efficient support ticket management.
- Offline Update Delivery: Digitally signed, entitlement-bound updates for secure, disconnected systems.
Who Is It For?
ASIS applies to any nStudio software product running on Daqscribe hardware platforms.
Adds value for critical industries and use cases such as:
- Aerospace and defense electronics systems.
- Commercial telecommunications and data center operations.
- Data systems research, test, and evaluation.
What’s Included
| Feature | Included with ASIS |
|---|---|
| System Interface Support | Yes |
| Priority Technical Support | Yes (regular business hours, MT) |
| Software Updates & Fixes | Yes |
| Customer Portal Access | Yes |
| Major Software Releases (Upgrade) | Eligible for discounted license pricing |
- nRec™: High-performance packet recording.
- nPlay™: Packet replay or playback to physical capture ports.
- nDiscovery™: Recordings visualization and packet/data search.
- MDP™ Engine: Metadata parser processing agent.
- nXplorer™: Real-time Ethernet capture port monitoring and statistics tool.
- nRemote™: Remote recorder GUI operation and management.
- pFilter™: Custom FPGA-based packet filtering development services.
Licensing & Pricing
- $4,995/year covers all installed Daqscribe software on an eligible platform.
ASIS℠ Preview Offer
All newly installed nStudio software licenses include 90 days of complimentary ASIS support. After this period, activation is required to maintain coverage for the remaining months until the first anniversary of the installation date.
Get Started with ASIS℠
Ensure the long-term viability of your nStudio software investment with ASIS.
Email: support@daqscribe.com for more information or fill out the form below!
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